Question 1

What is your product warranty?

Accepted Answer

We offer a 10 year structural warranty on all our windows, doors and security screens.

Question 2

Will you remove the rubbish and old windows?

Accepted Answer

Yes! We pride ourselves in not only installing a high quality product, but also providing high quality service to all our customers.

Question 3

When do the products get delivered?

Accepted Answer

We will always get the products delivered to your site no longer than 1-2 days before the install so on the day we are ready to go.

Question 4

What colour options can I choose from?

Accepted Answer

We have a range of different colour options that you can check out right here.

Question 5

What type of glass cleaner should I use?

Accepted Answer

The Australian Window Association recommends that you clean windows using a non-abrasive pH neutral detergent solution. You can read more about cleaning the glass right here. (https://jasonwindows.com.au/wp-content/uploads/2021/02/jason-windows-maintenance-brochure-04feb21-12pp.pdf)

Question 6

How many workers will be onsite installing my job?

Accepted Answer

Depending on how big the job is we will usually send out 2 installers from our team.

Frequently Asked Q's

Check out our resources that we have available to you below.